Easiest dvd / video rental store software to learn and use
Five minutes and you will be renting and returning items. Save money training staff. Rental and returns all done on the one screen no need to switch screens.

Five separate serving screens on each computer
Alternate between up to five (5) separate customers at anytime e.g. Customer 1 goes to choose another movie and another customer is waiting to be served you can switch to a new serving screen and preserve Customer 1 transaction in progress. When customer 1 returns you can activate his partial transaction and continue.

Don't want to use membership cards no problem
AVWin is compatible with USB pin pad (numeric keypads) the customer approaches the counter. They enter their phone number on the PIN PAD the system finds them, then they enter their PIN NUMBER you scan the movies and off they go! NO MORE ARGUMENTS ABOUT WHO HIRED WHAT. The member has to protect their own pin! Multiple members at the same phone number NO PROBLEM the system chooses the correct one by means of the pin number they enter!

Promotional / Marketing SMS sending to members

From any members report sms's can be sent to the members in the list. Instant marketing responses are possible, AVWin automatically detects mobile numbers in any phone field, last contact dates and member notes automatically updated on successful SMS send. Excellent rates available from www.smsbullet.com.au. AVWin SMS system requires no user intervention.  All you do is generate your target member group on a report and click send SMS's and AVWin does the rest, including updating member notes on a successful sms being sent. Five customisable message templates are available. Ability to add the members name, late fees and birthdate to the message. Power options to sms only members who have bought an ex-rental or a particular stock department in the last 90 days.

Integrated SMS of late rental reminders to mobile phones
Save time and money, AVWin automatically detects mobile numbers in any phone field, last contact dates and member notes automatically updated on successful SMS send. This alone save your staff hours a week on the phone. Also SMS has been proven to have a very high response rate. Excellent rates available from www.smsbullet.com.au. AVWin SMS system requires no user intervention, not like some other systems on the market. All you do is click send SMS's and AVWin does the rest, including updating member notes on a successful sms being sent.

Integrated end of day cash balancing / counting module
Includes till counting, safe cash drop management, daily wages/hours management, cheque and cash payout management. Full admin reporting and password control.

Debt Collection data extraction
AVWin extracts data compatible with the following leading debt collection agencies

Legal and Commercial
Video Defaulters
eCollect
Entertainment Recoveries

Easily transferred from computer to computer
For example if you are the owner of the store wouldn't it be nice to take a copy home for reporting and reference purposes. Well with AVWin that's no problem as it does not modify windows in any way or require any special server set-up. There is even an option on the utilities which will copy all the AVWin files to a removable drive. Not only that you now have an additional backup at home! Try that with the other systems on the market.

Automatic background backup of data
AVWin backs up itself to separate folders for each day of the week all in the background even while you are serving customers. This occurs on each computer you have.

High security
AVWin can be as secure as you like, each staff member is assigned an unique password and the system tracks and records all transactions and unusual things they do. This is all recorded in a daily audit trail which can be reviewed at any time. However for the owner run stores all this can be disabled if you like. AVWin also has a powerfull Staff Tracker which records many totals and figures for each staff member. See a glance who is up-selling deals and who is missing out on collecting late fees. These totals can be viewed at anytime for any length of time.

Proper title reservations
Reservations are made by title of the movie/game AVWin and not by number of the item as in some systems. AVWin will alert you as soon as a copy is available. It will even warn you if you are renting a title that is needed for a reservation.

Automatic and manual deals
Design your own deals for example,
1 x Overnight
1 x 3 Night
1 x Weekly = $9.90
or
1 x Overnight
1 x Weekly
1 x Bag of popcorn = $8.50
That's right deals can be movies only, movies and confectionary or confectionary only. Each deal used, will counted and recorded on the daily sales summary. This way you can instantly see what deals are working for you.

Receipt printing
AVWin can print receipts / tax invoices for your cash sales or member transactions on either A4 or a docket printer. You can even customise the receipt with your own store logo.

Preview Reports
All reports are previewed on screen before printing.

Excel Spreadsheet Reports
Most reports in AVWin export to CSV file format which can be opened and manipulated by Microsoft Excel.

Ready to Mail in a window faced envelope
Four automatic member overdue rental letters from a simple reminder to a letter of demand.
(AVWin tracks which letter they have had automatically.)
Four automatic member debt collection letters from a simple reminder to a letter of demand.
(AVWin tracks which letter they have had automatically.)
Birthday letters with customisable letter with user deals/vouchers.
Lapsed members letters to get them back in, with user deals/vouchers.
Members who owe over an amount.
Members who have overdue movies.

Performance reporting plus many more standard reports
Rentals are tracked and the system produces reports to show you when to mark down prices.
(This takes out the guess work when it comes to pricing from overnight to 3 night to weekly)
Top members in 30 days with weekly totals break-up.
Top members by weekly average spend.
Member activity with suburb break-up.
Member activity with street break-up.
Top rental titles by weekly average income.
Worst rental titles by weekly average income.
Stock/Confectionary Performance by income or quantities sold

Special Offer Receipt printing (ADD ON Optional Module)
AVWin can print receipts / tax invoices with randomly generated special offer to get your customers to return more often for repeat business. You set the amounts to produce the offer and design your own special deals to get them back in. These special offers even include a scan-able barcode on the docket.

Optional Photo Capture Module (ADD ON Optional Module)
AVWin has Individual member photo capture. Also capture the photo of the actual hirer which remains connected to all hire items and in-turn is transferred to any late fees that may have been incurred. Unlimited different photo's are kept on file for the "at time of hire". This module also includes searching the National Default Registry of the members name at the time of joining, requires a defaulters database supplied by NDR. This module cost and your camera cost for each of your computers can be re-imbursed by Legal and Commercial, please contact them for more information.